AMBO support

A question, a bug or a score that looks wrong? Email support@amboapp.ai and we’ll get back to you.

Taking the AMBO challenge

• Prop your phone up at hip height and stand side-on to it, 2 to 3 metres away, so AMBO sees all of you from head to feet.
• Tap Start, get in your guard and throw the combo on go: cross, lead uppercut, cross, lead hook, roll, roll. The demo on the challenge’s home screen shows it.
• “AMBO missed part of that” means it couldn’t see the whole combo. Step back until your feet are in the picture, make sure the room is lit, and go again. A missed try doesn’t count.
• Your first try needs no account. Sign in with Apple or Google for unlimited tries and to keep your best score.

Your account

You sign in with Apple or Google; AMBO never sees your password.

To delete your account, open the app: in the AMBO challenge, tap the settings icon on its home screen, then Delete account (in the full app, Settings, then Delete account). This deletes your account, your scores and the videos of your tries. You can also email us and we’ll delete everything for you.

Subscriptions and refunds

AMBO Premium is billed by Apple. Manage or cancel it in your iPhone’s Settings: tap your name, then Subscriptions. Deleting your account doesn’t cancel a subscription. For a refund, ask Apple at reportaproblem.apple.com.

Privacy

How AMBO handles your data, including the videos of your tries, is in our privacy policy.